… saying “thank you” to people in their mother tongue.
Rang my bank last night for some figures (bank interest for filing tax return — the annual phone call costs more than the interest I get...), and to get a replacement debit card.
The debit card replacement lady had a strong accent, so I asked her at the end what her mother tongue was, thinking maybe Eastern European.
Turned out to be Spanish, so I threw in a “muchas gracias”. Instant delighted hoots from the other end of the line (and lots of Spanish thrown back at me after the “de nada”).
Such a small effort, yet it produces so much joy in the recipient — every single time.
She couldn’t even see that I’m Oriental looking, which would’ve reaped even greater results.
I’ve seen it happen in person when they can see me and I say “thank you” in Bulgarian or Portuguese or Albanian. An old Polish lady even asked me if I was from Poland!!
(London, 2025)
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