Good practices: 03 (Receiving payment and giving change)

This blog is prompted by a scene in the mainland Chinese series I’m watching at the moment.

    A customer claims to have given the staff member a bigger note, which couldn’t be proven either way as the staff member had put the note into the till before giving the customer his change.

    A good practice, as a matter of routine/default, is not to put payment straight into the till, but to leave it on the till for both parties to refer to, should there be any dispute*.

    I’ve seen this good practice being in place at a few retail outlets, but it should be universal, I feel.  It’s such a simple, obvious common-sense idea that I’m surprised not more places have adopted it.

* See https://piccola-chinita.blogspot.com/2014/03/the-assertiveness-of-americans-02-london.html for a first-hand-witness illustration of my point here.