The irony of it (London)

At the library featured in blog "An uncharacteristic library":

Male social worker (a different one from the usual, older man) rings a number for a lady client (in her 70s?), and hands her the phone.  

She shouts (Turkish or Greek) into the phone, then passes the phone back to him when done after a couple of minutes.  

He also bellows into the phone to the other party, "I'M PHONING YOU FROM THE LIBRARY WHERE IT'S QUIET."

 (London, 2019)